About us

Over 45 years combined experience in all aspects of denture provision

Newport Denture Clinic is a family run denture clinic with over 45 years combined experience in making full & partial dentures, upper dentures, lower dentures, replacement dentures & denture repair.

Steven Reynolds followed in his father’s footsteps and trained and practiced as a dental technician for almost 30 years before becoming one of only a handful of qualified clinical dental technicians in Wales.

This additional qualification and training allows Newport Denture Clinic to make dentures direct to the public.

Personalised denture treatments

At Newport Denture Clinic you’ll receive personalised treatment in a warm and caring environment. Steven has almost 35 years personal experience in making bespoke upper & lower dentures and will take the time to answer all your questions.

We provide you with important information about your dentures and work hard to build a relationship based on trust.

Whether you are an existing patient or visiting our denture clinic for the first time, we’ll make you feel confident about the quality of care and advice that you’re receiving.

Complaints procedure

We hope that any complaint you have whilst at our clinic can be resolved quickly and satisfactorily by talking to ourselves. However, if you wish to make a formal complaint please ask to speak with the clinic manager who will endeavour to resolve your concerns.

If you would prefer not to speak to a member of the team please put the complaint in writing and we will acknowledge receipt of the complaint within two working days and start an investigation. At the end of the investigation you will receive a written response addressing the complaint.

In the event that you are still not satisfied you may wish to contact our regulatory bodies or you can contact the:

DENTAL COMPLAINTS SERVICE

37 Wimpole Street
London
W1G 8DQ

Tel: 02082530800

Health Inspectorate Wales

Rhydycar Business Park
Merthyr Tydfil
CF48 1UZ

Tel: 03000628163